Shipping & Delivery
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- Shipping location.
All products are shipped from warehouses in China and USA.
- Shipping method.
Netherlands Post and Singapore Post support worldwide delivery.
All UK packages will be sent by UK Express by default.
US Express can only deliver to the USA (Military Base not included) by USPS.
CA Express will be shipped to Canada by Canada Post only.
AU Express will be shipped to Australia by Australia Post only.
- Delivery time.
US Express: Average delivery time is 7-12 days.
CA Express: Average delivery time is 8-15 days.
AU Express: Average delivery time is 7-9 days.
UK Express: Average delivery time is 6-10 days.
Note: In busy season, there may be a delay of 3-5 days.
- Shipping guarantee.
We offer a delivery guarantee for our users. If we miss the delivery date (usually 30-40 days), we offer a full refund.
A full refund is offered if the order is delayed. It will be counted from the date the package leaves the warehouse.
Under normal circumstances, more than 30 days.
In high season, more than 40 days, such as Black Friday, Cyber ??Monday, Christmas, etc.
In unforeseen circumstances, such as epidemics, etc., the date will be different. Please pay attention to our email and notification message.
A. For orders shipped to USA, European Countries, New Zealand, Canada, a refund will be given if the total shipping time is longer than 30 days.
B. For orders shipped to South America, Middle East, India, Africa, a refund will be given if the total shipping time is more than 60 days.
C. Order delay caused by pending delivery such as insufficient address, unclaimed package, inability to contact customer, etc., the order will not be
Please note that during peak season such as Black Friday, Cyber ??Monday, Christmas, etc. the date may be longer due to massive packages and limited
capacity of shipping companies. We will notify you in advance to protect your interest. See our refund policy for more details.